Refund Policy

Refund Policy

At Top Prop Counterfeit Notes Inc, we strive to ensure every customer is satisfied with their order. Our Refund Policy outlines the circumstances under which refunds are granted and the process for requesting a refund.

1. Eligibility for Refunds

Refunds are only issued in cases where your order is not delivered, is significantly damaged, or you receive the wrong product. To qualify for a refund, you must notify our customer support team within 48 hours of receiving your order or the expected delivery date.

2. Non-Refundable Situations

Due to the sensitive nature of our products, we do not offer refunds for reasons such as change of mind, incorrect order details provided by the customer, or misuse of the product after delivery.

3. Refund Process

To request a refund, contact our customer support team with your order number, a detailed explanation of the issue, and any supporting evidence (such as photos for damaged items). Our team will review your request and respond promptly with a resolution.

4. Processing Time

Approved refunds will be processed within 7–10 business days using the original payment method. You will receive a confirmation email once your refund has been issued.

5. Customer Support

If you have any questions about our Refund Policy or need assistance with a refund request, please contact our customer support team. We are committed to resolving your concerns and ensuring your satisfaction.